Veronica,
Thank you for all the help you have given me over the past several years. I'm truly grateful you've touched my heart in a special way.
I was having a problem today. I called the Clinton Savings Bank in Sterling. I spoke with a person named Shannon. Shannon was very helpful and courteous. It is very unusual these days. Customer service is just another word. I am writing this because I was so impressed and pleased to be able to talk to someone who truly wanted to help me. Thank you, Shannon.
Thank you for the time you spent on my password issue. You were very knowledgeable and very patient with me. I enjoyed working with you and look forward to trips to the bank in the future. Thanks again.
Dear Shannon,
Where do I start? I cannot begin to tell you what a difference you made when I was so distraught! Your expertise, kindness, patience, and thoughtfulness means the world to me. You went above and beyond and I will always remember that. It was also nice to connect on personal level and share some smiles as well! Thank you!
Elisa was an absolute pleasure to work with. Our purchase would not have occurred without her. Elisa ensured our documentation was expedited to meet a double closing deadline. Our realtors were in doubt that could happen, but she made it happen! The closing was extremely stressful for us but to our surprise Elisa met us at the closing to guide us through the process and ease any concerns we had. She is a truly genuine person and had our best interest in mind throughout the process. She is the only lender we will work with going forward!
John Ryan was extremely responsive and helpful going through the lending process and explained every step along the way in detailed and understandable terms. Would highly recommend!
John was amazing to work with, he was honest and detailed all the way through. When ever I had question he was always a phone call away. Clinton saving bank was easy to work with and had the best first time homebuyer program available. I will definitely recommend anyone looking to purchase their 1st home to look up Clinton Savings Bank and reach out to John Ryan.
Elisa was the prefect individual to work with. She was very personable. She was in constant contact with me and made this home buying process so seamless. I couldn’t of asked for a better person to work with. She will always have a client in me. I look forward to working with her again in the future. Thank you so much for your time, dedication and excellent, top notch service.
John was extremely supportive and explained and guided us through the process. There were so many terms used by the bank that we could not understand, but he took his time and explained it to us.
Elisa is absolutely amazing! She guided us throughout our home buying journey. Being a first time home buyer is intense and overwhelming. Elisa was calm, poised, knowledgeable and reduced every anxiety I had. Her patience is exceptional and her ability to explain even the most complex financial scenarios is amazing. She was easy to communicate with, prompt in response and overall a joy to work with. I appreciated that she came to our closing and felt as through she was truly there every step of the way. She fought to get us the best rate possible and answered every question thoroughly and completely. I cannot say enough good things about Elisa, she is simply the best!
As new opportunities came to our company we needed a larger facility and more equipment. This meant we needed a Bank that understood our business and we could obtain a loan that worked on our terms. Thanks to Clinton Savings Bank we were able to double our revenue through our working capital financing and equipment financing.
This week we had the unpleasant experience of check fraud in our primary operating account at Phillips Precision. Clinton Savings Bank’s fraud department thankfully caught it right away and locked our account to mitigate further risk and returned the funds. An occurrence like this can cause chaos to any business, however Michele Hazelhurst and our local Boylston Branch helped us recover very quickly by creating a completely new account, cards, checks and deposit slips as they continue to monitor activity. No small feat. I’m confident we would not have received this support from a national bank. A very heartfelt thank you to Clinton Savings Bank!
Thank you for reaching out to me! I think this program is great, I can't wait to continue using it. Before I started teaching, I was working at a bank. I agree with you that it is so important to start teaching students about personal finance. Thank you for setting us up with this program!
Now that we've finished our MCAS testing in grade 8 math, my students are happy to be testing their financial knowledge by using the Banzai program! Thank you for the wonderful (and fun) resources to help these future members of the workforce learn about fiscal responsibility!
The kids are really liking this activity. It is something they know they will use forever. Thank you for sending this to us. Mr. Santasania Grade 6