At Clinton Savings Bank, our mission is to meet the desires of our customers. We are entrusted with sensitive financial information; we respect the privacy of our customers and are committed to treating customer information responsibly. This Privacy Policy serves as a standard for all Clinton Savings Bank employees for collection, use, retention, and security of individual customer information
We respect your financial privacy and comply with applicable laws and regulations designed to secure that privacy. Your relationship with us is important, and we want you to know our policies and practices about handling information. We will keep your non-public (personal financial) information confidential but may share information with third party affiliates, business partners or agents in order to provide better service. While information is critical to providing quality service, we recognize that one of our most important assets is our customers' trust. Thus, the safekeeping of customer information is a priority for Clinton Savings Bank.
Phishing
Phishing is an attempt by an illegitimate intruder to gain valuable information about you. They will do this by misrepresenting themselves as certain companies and try to get you to respond and give them information. These e-mails are not legitimate and it is very important that you do not respond to the e-mail. The scam is designed to trick the recipient into clicking a link in the fraudulent email for the purpose of acquiring sensitive data, such as passwords or financial information. Since Clinton Savings Bank and Digital Insight will never request a confirmation of personal information in an email, if you receive one doing so, please contact internetbanking@clintonsavings.com immediately.
While the addresses differ, the body of the email remains relatively consistent (“We inform you that your account is about to expire. It is strongly recommended to update it immediately. Update form is located here. However, failure to confirm your records may result in account suspension.”)
NOTICE OF YOUR FINANCIAL PRIVACY RIGHTS
We, our, and us, when used in this notice, mean Clinton Savings Bank.
This is our privacy notice for our customers. When we use the words "you" and "your" we mean the following types of customers:
Our consumer customers who have a continuing relationship by purchasing or holding financial products or services such as a(n):
We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information.
We first define some terms.
Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term "information" to mean nonpublic personal information as defined in this section.
An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.
A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an "other party".
THE INFORMATION WE COLLECT
We collect information about you from the following sources:
THE CONFIDENTIALITY, SECURITY, AND INTEGRITY OF YOUR INFORMATION
We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect this information.
YOUR INFORMATION AND OTHER PARTIES
We will not disclose information about you to anyone except as disclosed in this policy or as permitted by law. Examples of this might include disclosures necessary to service your accounts or prevent unauthorized transactions.
INFORMATION ABOUT FORMER CUSTOMER
We do not disclose information about former customers, except as permitted by law.
AUTHORIZED SHARING - OUTSIDE MARKETING SERVICES
We may disclose the following information to companies that perform marketing services on our behalf:
Information you give us on an application or other forms, such as:
We disclose the information listed above with companies that perform marketing services on our behalf. You do not have a right to opt out of the disclosure of this information. We may also disclose information about you to other outside marketing services as permitted by law.
Types of Businesses
Here are the types of businesses with whom we may disclose information for outside marketing purposes:
Service providers that perform marketing services for us, such as:
Reasons for Disclosing
We may disclose information about you to companies that perform marketing services on our behalf to provide you with information about additional products and services.
Future Disclosure to Outside Marketing Services
We also reserve the right to disclose the following additional information about you to outside marketing services in the future:
Information you give us on an application or other forms, such as:
You may not opt out of the disclosure of the information listed above.
We may disclose this information to outside marketing services listed under the heading Types of Businesses, as well as the following additional marketing services:
Service providers that perform marketing services for us, such as:
YOUR INFORMATION AND AFFILIATES - FUTURE CHANGES
In the future, we may disclose information about you to affiliates, even though we are not doing so now. Here are the kinds of information we may disclose to our affiliates:
Transaction and experience information from our account records
Information about your transactions and experience with us, such as:
Federal law allows us to disclose the information listed above with our affiliates. You do not have a right to opt out of the disclosure of this information.
Types of Affiliates
We may disclose information about you in the future to the following types of affiliates:
Financial service providers, such as:
Reasons for Disclosure
We may disclose information about you to our affiliates in the future to provide you with information about products and services
INTERNET PRIVACY STATEMENT
Through our Web site, we strive to provide valuable information to you about how we may serve you. Whether you are a valued existing customer or someone shopping for new bank services, we hope our site answers your questions about our products, services, locations and hours.
We collect information on visitors to our Web site in the aggregate and use it for internal review purposes only. This information enables us to tell which areas of the site are of most interest to our users, which avenues of site promotion are most effective, and peak access times.
Our Web site does not require you to disclose any personally identifying information. If, however, you choose to contact us via e-mail, please keep in mind that your e-mail address, and any other information your e-mail header shows about you, such as your name or organization, will be revealed to us in your e-mail. When you communicate with us via e-mail, we will use your e-mail information in confidence and only for the specific purpose of responding to your comments or questions.
At Clinton Savings Bank your privacy and security are our highest priority. As email communications are not secure, we strongly advise that you do not include any confidential, non-public, or sensitive information, such as social security or account numbers, in this format.
For a PDF version of our Privacy Policy Brochure please click here.
