*Text message and data rates from your mobile phone provider may apply.

Telephone Banking - Bank by Phone

Can't get to the bank? Don't have access to a computer? No problem! Just use Bank by Phone, CSB's convenient

With CSB's enhanced Bank by Phone you can access your accounts using your touch-tone phone for free! Save time, postage and money 24 hours a day, seven days a week by using telephone banking. Just call 978-365-3713 and you can:

• Check the current balance on your CSB account(s).
• Review checks that have been paid on your account.
• Check the date and amount of your last deposit received.
• Review ATM and Debit Card activity.
• Check current rates available on any CSB deposit or loan account.
• Locate your nearest CSB branch.

Want more telephone banking services from Bank by Phone? Call a Customer Service Representative at 978-365-3700 to find out how to enroll for adding the ability to:

• Transfer between your statement accounts including Checking, Savings or Money Market*.
• Transfer from your statement account to make a loan payment.

* Please refer to CSB's current Disclosure Statement for Electronic Fund Transfer Services for limitations that apply to frequency of transfers with money market and statement savings accounts.

Telephone Banking Mnu Options -quick reference

Please have your account number(s) handy.

        The following can be pressed at any time

        # - Return to the previous menu

        * - Repeat your choices

        0 - Reach Customer Service during business hours

Press 1 for English or 2 for Spanish then press:

1 – To Select an Account to Work With

2 – Transfer Money

3 – All Account Balances

4 – General Information

5 – Product Information

8 – More Choices

Deeper menu options:

1 – Account Menu

     1 - Summary

     2 - More Details -